济州岛神化世界
Jeju Shinwha World delivers a "Smart Connecting Room" experience to guests of its 2.500万平方米度假村.
- 国家:韩国
- 火狐体育手机:酒店业
- Solution: Solutions et appareils connectées, IoT
Business Partner): Hansol Inticube公司,.Ltd.
位于济州岛, 济州岛神化世界 is the largest resort complex and family-friendly vacation facility in Korea. 大约2.500万平方米, 济州岛神化世界 includes hotels, 公寓, theme parks, water parks, 会议设施, 免税商店和赌场. There are over 2,000 rooms in the five-star Marriott and Landing hotel & resort, and the Somerset premium condominium, with planned expansions for accommodations and entertainment facilities. The resort uses cutting-edge IT technologies to operate efficiently and maximize customer satisfaction.
济州岛神化世界 Customer Video
Défis
- 济州岛神化世界 aims to be a world-class recreation and leisure resort complex that leads the digital transformation of Korea’s hospitality industry. As such, a top priority was to exceed guest expectations by providing a new and differentiated guest experience.
- 济州岛神化世界 wanted a reliable, centrally managed solution to cover its 2.500万平方米度假村. It needed an effective communication solution that met the specific needs of its innovative hospitality environment and could deliver a “Smart Connecting Room” experience.
Résultats
Technical benefits
- The OmniPCX-based solution offers high-performance and stable communication environment optimized for hotels with geographical redundancy in two datacenters.
- OmniVista 8770 Network Management System offers centralized management of the solution across the resort.
- The 济州岛神化世界's digital transformation is just beginning. An IoT Hub at the heart of the solution allows for integrations with any business or guest apps, smart物体, 流程或数据湖, which will fuel future digital experiences at the resort.
Financial benefits)
- The communication solution is helping 济州岛神化世界 achieve its goal of becoming a world-class recreation and leisure resort complex.
- 1,300 business phones enable productivity by supporting smooth communication between employees.
用户体验的好处
- The 8088智能桌面电话’s Smart Guest Application powers “Smart Connecting Rooms” by controlling room environment (air-conditioning, lighting, 不要打扰, etc.) as well as basic hotel phone functions via touch screen, and providing a guest experience that goes beyond regular hotel services.
- Guest information is transferred to the touch screen phone, enabling language settings to be automatically adapted for added convenience.
Produits & Solutions
Products
- 移动客人软电话
- 智能客户应用程序
- IoT Hub
- 8001, 8018桌面电话
- 8068高级桌面电话
- 8088智能桌面电话
- OpenTouch多媒体服务
- OmniPCX Enterprise Communication Server
- OmniVista 8770 Network Management System
- OmniSwitch 6450-10 Stackable Gigabit Ethernet LAN Switch
- Professional Services – Integrate and Deploy
Solution
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济州岛神化世界's Success Story
This short case study describes how Jeju Shinwha World delivers a Smart Connected Room experience to guests of its 2.500万平方米度假村.